Let's Get You Back to Training

Find solutions to common technical issues or contact support if you need additional assistance.

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Account & Login

Password, account access, or profile issues.

Course Access

Missing courses, activities, assignments, or resources.

Live Sessions

Audio, video, microphone, camera, or session access issues.

Platform Issues

Pages not loading, errors, downloads, or other technical problems.

Before Contacting Support

  • Refresh the page and try again.
  • Sign out and sign back in.
  • Confirm you have a stable internet connection.
  • Try an updated version of Chrome, Edge, Safari, or Firefox.
  • Check your browser's microphone and camera permissions for live sessions.